CLIENT PORTAL USER AGREEMENT TERMS AND CONDITIONS
Center for Families and Relationships (CFAR) is pleased to provide a Client Portal in partnership with our electronic medical records provider for the exclusive use of established patients. The Client Portal is designed to enhance Patient – Service (Treatment) Provider communications. We strive to keep all of the information in your records correct and complete. The Client Portal is provided as a courtesy to our patients through partnership with Credible, our Electronic Health Records software vendor and your Service Providers.
The Client Portal provides access to the following:
• Medical records • Appointment reminders
Once your intake is completed and you are an active CFAR client, you will be given a registration key to create a username and password to access the client portal.
IDENTIFYING POSSIBLE DISCREPANCIES
If you identify any discrepancy in your records, you agree to discuss your concerns with your CFAR therapist. By using the Client Portal, you agree to provide factual and correct information.
PATIENT RESPONSIBILITIES: CLOSING YOUR CLIENT PORTAL
Always remember to log out and close your browser when you are finished accessing password protected Client Portal services. (This prevents someone else from accessing your personal information.) If you lose your password or username, you may request a new one through the Client Portal or in person at a CFAR facility by providing valid identification.
PROPER USE OF CLIENT PORTAL AND LIMITATIONS
As indicated above, the Client Portal is to be used solely by you, the patient, or an authorized authority who may obtain your medical records which are maintained by Center for Families and Relationships. The goal of client portal is to help increase effective communication and to share resources and parts of the client file.
The CFAR Client Portal CANNOT be used to seek immediate emergency care and is NOT intended to provide diagnostic medical services.
7901 Bustleton Avenue, Suite 300, Philadelphia, PA 19152 (215) 537-5367 Fax: (215) 288-4285 www.cfarcounseling.org
CFAR NOTICE AND RESPONSIBILITIES
We reserve the right, should you abuse or neglect your responsibilities through usage of the Client Portal, at our discretion, to terminate usage, suspend user access and/or modify usage. We will notify you of our actions taken and why. As we are a Behavioral Health Treatment Practice, your therapists may limit access you have to some of your records. You may appeal this decision.
CFAR SECURITY EFFORTS AND WARNING
ACKNOWLEDGEMENT AND AGREEMENT:
By using the Client Portal, you are acknowledging that you have read and fully understand all of the contents within this Client Portal User Agreement. In addition, you acknowledge that you have been made aware of the risks and benefits associated with the usage of the Client Portal. Through usage of the Client Portal, you consent to the terms and conditions outlined herein. Usage of the Client Portal is entirely voluntary.
If you decide not to use the Client Portal, the quality of care you receive will not be negatively impacted.
Family Counseling Specialists
The Center for Families and Relationships is a not for profit counseling center serving the needs of individuals, couples, families and children.
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